Condoroo Reached 350 Assemblies in the 1st Quarter of 2026 with Record Results
At Condoroo, we believe that true management is proven in moments of decision and challenge. 2026 is becoming a memorable year: we have consolidated our position as a market benchmark by winning the Five Star Award (Prémio Cinco Estrelas) and the DECO Seal for the 3rd consecutive year, while simultaneously ensuring a firm and stable response during Storm Kristin. This commitment to delivery is reflected in our record-breaking operation, with over 350 assemblies held in the first quarter alone, turning our clients’ trust into tangible results.
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Large-Scale Operations, Personalized Decisions
Managing this volume of meetings requires more than just a calendar, it demands a multidisciplinary team of over 20 highly qualified professionals.
On a daily basis, our managers travel for in-person assemblies or organize online sessions, always respecting the format chosen by each client. Our commitment to presence is absolute: we recorded zero absences by our managers across all scheduled assemblies.
The Numbers That Prove Efficiency
Volume without effectiveness is just noise. At Condoroo, our figures translate the confidence that unit owners place in our work:
Budget Approval: 98% of proposed annual budgets were approved.
Financial Transparency: We achieved an approval rate of over 97% for annual accounts.
Asset Investment: More than 80% of resolutions regarding building works were approved, resulting in the issuance of 70 extraordinary quotas dedicated to building improvements and conservation.
Owner Mobilization: In a universe of hundreds of meetings, we recorded only 1 assembly without a quorum—a clear indicator that our summons and communication methods successfully involve owners in the life of their condominium.
📈 Condoroo Tip: A management service with a 97% account approval rate demonstrates that financial rigor and transparency are the pillars of a healthy community and an appreciated building.
Conflict Management in the Digital Age – The Case of "Mr. João"
The Challenge: 7 Reviews, Multiple Platforms, One Single Case. Recently, our communication team identified an atypical situation: a unit owner, “Mr. João”, published 7 negative reviews across various online platforms, using different profiles to amplify his discontent. The complaints focused on technical issues (leaks), the performance of manager António Coutinho, and disagreements regarding compliance with Article 1427 of the Civil Code.
Crisis Management and the Collective Response
Despite the volume of reviews spread digitally, the reality inside the condominium told a different story. Throughout the process, there was widespread recognition from the other unit owners that Condoroo was providing a correct and professional service.
What we learned from this case:
Scale vs. Noise: In a universe of hundreds of assemblies and thousands of owners, conflicts are statistically expected. However, the fact that a single voice multiplies itself into 7 online reviews does not negate the effectiveness of a management style that maintains a 97% accounts approval rate.
The Role of the Assembly: Mr. João accused the manager of “postponing decisions” by referring facade issues to the general assembly. At Condoroo, we believe that the democracy of the condominium is sovereign. Structural interventions must be discussed and voted upon to ensure that everyone’s money is applied with consensus and budgetary rigor.
Multidisciplinary Support: With a team of over 20 professionals, we are prepared to respond to allegations of “serious failures” with documentation, financial precision, and a constant presence.
"Holding more than 350 assemblies in a single quarter requires immense logistics and a coordinated team effort. Our focus is to ensure that no building is left behind, guaranteeing zero absences from managers and strict compliance. This commitment has proven that our operational scale translates into efficiency and proximity for every client. At Condoroo, we believe that building a startup is a continuous learning process, and every day, we work to transform challenges into real solutions in a sector with one of the highest numbers of complaints in Portugal."
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Transparency and Availability
Condoroo does not ignore criticism, even when it is disproportionately amplified. We are, and will always be, available to resolve conflicts.
Our stance regarding Mr. João’s 7 reviews was the same we take in all our assemblies: to show up, present the facts, and submit decisions to the scrutiny of the majority. When the vast majority of neighbors recognize the quality of our work, we know that digital noise cannot replace the value of present and effective management.
Why are these results important to you?
When a management company presents these indicators, the property owner wins on three fronts:
Property Appreciation: Buildings with approved maintenance works and up-to-date accounts are worth more on the market.
Legal Security: Flawlessly conducted assemblies ensure that decisions are legally binding.
Peace of Mind: Knowing there is a team of 20 specialists ensuring that nothing is overlooked.
Conclusion
At Condoroo, we don’t just “administer” problems—we manage solutions with the rigor your assets deserve. Can your current management show these results? If you feel your condominium is stagnant, it may be time to move to high-performance management.
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