Frequently asked questions
Rodrigo Bourbon | CEO
We have created this section to explain how our team and technology analyse the market to optimise your energy contracts, ensuring that your property always benefits from the most competitive and efficient tariffs available.
Questions about our savings.
Some of our customers manage to keep an extra €20 in their pockets every month. Depending on your profile, your annual savings could be over €200.
Not at all. The comparison and switch management service is completely free for Condoroo customers.
Our business model is based on partnerships: energy suppliers pay Condoroo a commission for every new contract. For you, the cost is always zero.
Questions about our service quality.
No. Your supply is guaranteed by E-REDES, regardless of which supplier you choose. The switch is purely an administrative process and does not affect your electricity supply.
You don’t need to worry about that. Your new supplier will automatically cancel your previous contract at no extra cost.
The CPE (Delivery Point Code) identifies your electricity consumption point, whilst the CUI (Universal Installation Code) identifies your natural gas consumption point. They are essential for the switch, but Condoroo automatically extracts them from your bill.
Questions about our technology.
The process is quick: submit your bill as a PDF, we’ll analyse the market and present you with the best option. If you accept, we’ll handle the paperwork and all you need to do is keep an eye on the progress.
We need this document to understand your consumption pattern—whether you use more energy during the day or at night—and to know exactly how much you pay per kWh. In addition, we automatically extract technical codes (such as the CPE or CUI)
Questions about us.
Condoroo is a building management and administration company committed to revolutionizing its customers experience through technological innovation.
Our mission is to make the condominium experience easy and efficient, through experienced managers, task automation and our chatbot specialized in buildings.
You can get a personalized quote for your buildings in 2 minutes on our website or click here.
Condoroo is a building management and administration company that uses proprietary and unique technology to provide the best experience to its customers.
Condoroo (Condoroo AI Gestão de Edifícios Unipessoal LDA) is insured by Markel Insurance SE under policy no. 2026B6027HIS2026001/00001, which provides cover up to a limit of €500,000 per claim.