Frequently asked questions
Rodrigo Bourbon | CEO
We created this page with the aim of clarifying all the homeowners regarding our management and administration plans, our technology and our mission in terms of equipment, as well as other relevant topics .
Questions about our management plans.
Condoroo offers 3 different plans: Basic, Confort and Excellence, all created to adapt in the best possible way to the requirements of your building.
In the Basic plan, we provide basic administrative management of your building, helping with financial management and holding meetings. In the Confort and Excellence plan, we ensure all the needs of your building, as well as construction management and representation before the authorities, if necessary.
The ideal plan will be the one that best fits the specific needs of your building. We recommend that, when choosing, you carefully evaluate the needs of the building and identify the plan that best meets these needs. If you need help, we are always available to guide you through the selection process. To get your plan click here.
Condoroo plans remain in effect for the entire duration of the contract and cannot be changed. However, you can choose a new plan when renewing the contract.
Questions about our service quality.
What sets Condoroo apart is the quality of our building managers and the technology we make available to our homeowners, which makes us 2-3x more efficient than a traditional company. This technology aims to improve the customer experience and allow managers to focus on the most relevant tasks for the building, avoiding wasting time on recurring issues.
Condoroo's chatbot allows our building owners to access not only all information related to their building, but also to obtain answers to common questions about condominiums. This chatbot is available through WhatsApp.
The available features depend on the plan chosen. However, all users can consult information about their building, and, in the case of the Confort and Excellence plans, benefit from specialized 24/7 support to report incidents that occur and where intervention from the maintenance team is necessary.
No, not at all! Technology serves to assist our managers, increasing their productivity and giving them more time to guarantee a high quality service to their condominium.
Questions about our technology.
What sets Condoroo apart is the technology we make available to our condominium owners and our managers, which makes us 2-3x more efficient than a traditional company. This technology aims to improve the customer experience and allow managers to focus on the most relevant tasks for the condominium, avoiding wasting time on recurring issues.
Condoroo's chatbot allows our building owners to access not only all information related to their condominium, but also to obtain answers to common questions about buildings. This chatbot is available through WhatsApp.
The available features depend on the plan chosen. However, all users can consult information about their building, and, in the case of the Confort and Excellence plans, benefit from specialized 24/7 support to report incidents that occur and where intervention from the maintenance team is necessary.
No, not at all! Technology serves to assist our managers, increasing their productivity and giving them more time to guarantee a high quality service to their condominium.
Questions about us.
Condoroo is a building management and administration company committed to revolutionizing its customers experience through technological innovation.
Our mission is to make the condominium experience easy and efficient, through experienced managers, task automation and our chatbot specialized in buildings.
You can get a personalized quote for your buildings in 2 minutes on our website or click here.
Condoroo is a building management and administration company that uses proprietary and unique technology to provide the best experience to its customers.
Condoroo (Condoroo AI Gestão de Edifícios Unipessoal LDA) is insured by Markel Insurance SE under policy no. 2026B6027HIS2026001/00001, which provides cover up to a limit of €500,000 per claim.
Questions about the ideal customer.
Condoroo is for buildings that are ready to leave outdated management behind. If you're looking for modern, transparent property management with 24/7 support, this is the service for you. Over 200 buildings have already made the switch — is yours next?
Absolutely. We adapt our communication to each resident’s preferences — whether by phone, email, or even traditional mail. Technology should serve everyone, with no one left behind.
Yes. We understand that not everyone uses WhatsApp or email, so we also communicate through letters and phone calls when needed. Innovation should include, not exclude.
Yes. We hold meetings both in person and online, adapting to the decision and convenience of each housing association.
We are revolutionizing condominium and rental management in Europe. Our mission is to make the owner experience easy and efficient, through experienced managers, task automation and our chatbot with specialized artificial intelligence.
Contact us
sales@condoroo.ai
Headquarters
Rua Castilho 14C 5º 1250-069 Lisboa