Frequently asked questions
Rodrigo Bourbon | CEO
We created this FAQ page to provide clarity to Portuguese property owners regarding our property management and rental plans. You will find details about our technology, mission, and the support we offer in enhancing the value of your assets.
Questions about our management plans.
Yes. Condoroo has a complete process to put your property on the market within a few days. This service includes: property price assessment and promotion on online portals, conducting viewings and studying the candidates' debt-to-income ratio, drafting the contract, support in submitting it to the Tax Authority (AT), and the tenant's check-in. This entire service costs 1 month's rent + VAT, paid only once after the contract is signed and the tenants make their first payment.
Yes, you can choose exclusively the property rental service without the obligation to subscribe to any monthly management plan. In this mode, Condoroo ensures the entire process of finding the ideal tenant.
The minimum duration of the management contract with Condoroo is 1 year or, alternatively, the period corresponding to the duration of the lease agreement.
Yes, you can opt exclusively for the management of your property, as Condoroo offers specific plans for homes that are already rented. By choosing one of the available models—Basic, Confort, or Excellence—you will have a dedicated manager who takes over the entire relationship with the tenant and all bureaucratic tasks. These services ensure, on an ongoing basis, the management of collections and receipts, the annual update of the rent value, and tax support, including IRS declarations and IMI reviews to optimize your income. Depending on the selected plan, you can also delegate maintenance management, dispute resolution, semi-annual inspections, and representation in condominium meetings or before tax authorities.
Questions about our service quality.
Condoroo stands out by offering both property leasing and management with specialized services such as: digital management, legal support, tax and income optimization, and proximity management with a dedicated manager assigned to both the owner and the tenant. We conduct inspections and check-in/check-out reports to maintain a record of the state of each property under management.
Yes. Condoroo has an internal specialist team prepared to handle basic maintenance, such as: painting, door adjustments, light bulb replacement, and other repairs necessary to get the property ready for rent.
In the rental process, Condoroo distinguishes itself by offering a complete service aimed at putting your property on the market in a few days, handling valuation, promotion, and viewings. We ensure a rigorous affordability study of candidates, contract drafting, and check-in. The cost is one month's rent + VAT, charged only once.
In property management, the difference lies in continuous support and specialized services that free the owner from administrative, financial, and operational concerns. Through the Comfort or Excellence plans, Condoroo guarantees rent collection management, receipt issuance, annual rent updates, and legal support. We also stand out in the fiscal component (annual tax returns and property tax review) and maintenance with an internal team and over 1,600 verified partners.
Questions about us.
Condoroo is a company specialized in property management and leasing. Holder of the AMI license 26519, its operations focus on offering integrated solutions for owners looking to monetize their assets with security and professionalism.
Condoroo's mission focuses on simplifying the experience of being a landlord, transforming property management into an efficient, profitable, and worry-free process. The core goal is to ensure the maximum valuation of the assets through a 360º management approach.
Condoroo is a property management and rental services company where the work is carried out by qualified and dedicated managers who support both the owner and the tenant. We stand out through our strong technological component, which is not intended to replace human contact but rather to provide our teams with a greater response capacity to ensure our customer support is unbeatable. In addition to our managers, we have a complete operational structure that includes inspection technicians, responsible for check-out inspections and semi-annual property verifications , and an internal maintenance team. These specialists ensure that any intervention, from minor repairs to basic maintenance, is executed with speed and precision. We also maintain a network of over 1,600 verified partners to ensure all your property's technical needs are met with maximum efficiency.
Condoroo (Condoroo AI Gestão de Edifícios Unipessoal LDA) is insured by Markel Insurance SE under policy no. 2026B6027HIS2026001/00001, which provides cover up to a limit of €500,000 per claim.