Condoroo News

The situation is more frequent than one would hope: a condominium management company ceases its activity or disappears without a trace. The result is two years of administrative vacuum, with unreconciled accounts, no meeting minutes, and zero planning. This scenario does not just represent aesthetic or bureaucratic disorganization; it is a high-risk situation for all property owners.

In the Portuguese condominium management market, transparency is one of the primary issues identified by residents. Many companies avoid revealing how many condominiums they manage, which raises reasonable doubts. On the other hand, companies like Condoroo or Loja do Condomínio (LDC) choose to disclose information regarding their size. This is not merely a marketing detail—it is a strong indicator of trust and quality.

We are in 2026, and the condominium management market in Portugal has reached a breaking point. Today, looking at a company that still manages buildings with Excel spreadsheets, manual processes, or “traditional” (read: obsolete) methods is not just a sign of being behind the times—it is a red flag for any property owner. It has become, at the very least, bizarre to trust one’s assets to those who do not utilize Artificial Intelligence (AI) and integrated systems.

In Portugal, the condominium management market lives in a dangerous paradox: the greatest asset of families—their home—is managed in a sector where there is neither a professional order nor a mandatory activity license. Recently, in an opinion piece in Observador, the CEO of Condoroo was blunt in classifying the sector’s regulation as a “delayed promise,” highlighting that the market continues to operate without clear, modern, and effective rules.
In this scenario of a legal vacuum, certifications (DECO/Bureau Veritas, APEGAC, or Five Stars) have ceased to be mere marketing ornaments and have become the only real barrier for consumer protection.

Choosing the company that manages your building is not just an administrative decision; it is a financial decision that impacts the value of your property. However, many condominiums continue to make this decision based solely on the “cheapest” criteria, ignoring warning signs that later turn into astronomical costs and headaches.
If you are in the process of changing management or want to evaluate your current company, here are the 7 critical mistakes you must avoid at all costs.

In the condominium administration market, most companies follow a standard model: they purchase a license for third-party software and adapt their work to that tool. At Condoroo, we decided to take the path that guarantees long-term excellence: we built our system from scratch. This is not just a technological decision; it is what defines the legal security of your property.

When a company manages 10, 50, or even 80 buildings, manual scheduling with a calendar or spreadsheet might still seem to work. However, it is no coincidence that the vast majority of companies in the sector struggle to break the 100-building barrier. The real obstacle to growth is not a lack of clients; it is a total lack of logistical capacity.

In property management, trust is not built on promises of “good service” but on the actual ability to respond when it is most needed. Frequently, the homeowner’s experience in Portugal is hindered by an invisible barrier: the manager’s mobile phone. At Condoroo, we have eliminated this limitation, ensuring that technology serves one primary purpose—placing a specialist at your disposal faster and better prepared.

If you are reading this article, it is because you want to know how property management works and learn about Condoroo’s internal complaint portal. This channel exists so that, if something does not go well with your direct property manager, you have immediate access to a more experienced professional to assist you.

Living in a condominium is not always easy, but our homeowners’ experience proves that with the right structure, a building’s reality can change “overnight”.